INTERNATIONAL POSTAGE DELAYS MAY EFFECT YOUR ORDER DUE TO LIMITED FLIGHTS!! Welcome to CLAY BY DESIGN. Please note due to COVID19, Australia Post is experiencing long delays. We do offer express post option.
INTERNATIONAL POSTAGE DELAYS MAY EFFECT YOUR ORDER DUE TO LIMITED FLIGHTS!! Welcome to CLAY BY DESIGN. Please note due to COVID19, Australia Post is experiencing long delays. We do offer express post option.
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Shipping & Returns

SHIPPING/POSTAGE:

Order processing times:  If your order is in current stock I will endeavour to have it processed and posted out between 2-4 business days.  If your order is NOT in current stock and requires to be made, your order will be made, processed and posted out between 4-6 business days.

Express postage does not mean your order will be rushed, express post means your order will be delivered to you faster via Australia Post.

All postage is calculated at check out.

PICK UP! - Absolutely - just select PICKUP at checkout and postage will be deducted.

We welcome international postage, please contact us for postage quotes if your country is not at check out  .

NOTE: Australia Post is experiencing massive delays due to covid19. Please understand I can not be responsible for these unforeseen postage delays.

RETURNS & REFUNDS:

Please note due to health and hygiene regulations you can not return your earrings.  If they are faulty please contact me to discuss further, you will need to return your faulty jewellery to be assessed. We can not responsible for the mistreating of your jewellery. 

Buying hand made means you are buying a unique piece made by hand.  There will always be slight variances and imperfections. 

Thank you

Anita X